Umbrella·Dota Terms of Service — Purchase Conditions for Dota 2 Software
LEGAL DOCUMENT · UPDATED 2026-05

Terms of Service

This Agreement is the official offer of Umbrella·Dota (hereinafter — the "Provider") to any individual (hereinafter — the "Buyer") to enter into a contract for access to the Umbrella software product on the terms set forth below.

1. Definitions

  • Provider — Umbrella·Dota, official reseller of the Umbrella software for Dota 2.
  • Buyer — an individual aged 18 or over who has accepted this Agreement by completing payment for access.
  • Software Product (Software) — the suite of software modules under the Umbrella brand, including but not limited to: Info Screen (maphack), Skin Changer, hero scripts for Dota 2, HWID spoofer, Combo Builder, and others.
  • Subscription — the period of access to the Software specified in the plan chosen by the Buyer (3 / 6 / 15 / 30 days).
  • Activation — the moment of the first successful launch of the Umbrella loader linked to the Buyer's account.

2. Subject matter

The Provider agrees to grant the Buyer access to the Software Product for the period corresponding to the purchased plan. The Buyer agrees to pay for the service and to use the Software for personal, non-commercial purposes.

The Software is a digital product. Transfer of access to third parties is not permitted without written agreement from the Provider.

3. Payment procedure

  1. The Buyer selects a plan on the Pricing page.
  2. Payment is made via the DigiSeller service (bank card, Tether USDT, and other methods).
  3. After successful payment, the Buyer receives access instructions and Umbrella account credentials by email.
  4. All prices are listed in USD. Equivalents in other currencies are formed at the payment provider's exchange rate at the time of payment.

4. Activation and access

  1. Access to the personal account is granted within 60 seconds after payment confirmation.
  2. The subscription period begins from the moment of first activation of the Software in the Umbrella client, not from the date of purchase.
  3. The subscription period is stated in calendar days. 1 day = 24 hours from activation.
  4. During the subscription period, the Buyer receives all Software updates released after Dota 2 releases / patches from Valve Corporation, at no additional charge.

5. Liability of the parties

  1. The Provider does not guarantee the absence of Dota 2 account blocks by Valve Corporation. Use of third-party software violates the Steam Subscriber Agreement, and the risk of sanctions is borne by the Buyer.
  2. The Provider is not liable for:
    • Steam / Dota 2 account bans;
    • confiscation of virtual items (sets, arcanas, immortals);
    • MMR rating resets;
    • loss of Battle Pass / Dota Plus progress.
  3. The Buyer confirms that they understand the risks of using third-party software in the online game Dota 2 and accept them at their own risk.
  4. The Provider undertakes to provide working Software for the entire subscription period and to compensate for downtime with subscription extensions.

6. Refunds

Digital goods of satisfactory quality are non-refundable. Refunds are possible in the following cases:

  • a technical failure on the Provider's side that was not resolved within 24 hours of the Buyer contacting support;
  • failure to release a Software update within 72 hours after a major Dota 2 patch;
  • double charge by the payment provider.

Detailed conditions are on the Guarantee page.

7. Age restriction

Access to the Software is provided to individuals who are 18 years of age or older. By completing payment, the Buyer confirms that they are of legal age under the laws of their jurisdiction.

8. Contact details

  • Brand: Umbrella·Dota (official reseller of Umbrella software).
  • Channel for legal inquiries: live chat on the Support page
  • Support channel: online chat on the Support page.
  • Payment provider: DigiSeller (details confirmed upon request).

These Terms may be amended by the Provider unilaterally. The current version is always available at umbrella-dota.com/en/terms/. Date of last revision: 2026-05-28.